Healthcare Management

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Certified KPI Professional Free
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Certified KPI Professional

September 20, 2018 / No Comments

Certified KPI Professional. Selection and data gathering is considered by practitioners all around the world to be the most challenging aspects of working with Key Performance Indicators (KPIs). A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results collected, and centralized…

Healthcare Workforce Planning Free
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Healthcare Workforce Planning

January 18, 2018 / No Comments

Healthcare workforce planning  – can we face the future without it? Workforce planning is one the most critical HR processes and linked to every other function in HR management. Skills for Health’s exceptional workforce planning service ensure your organization has the right skills, and is the right size, to deliver high-quality patient care at a…

Customer Service for Healthcare Industry Free
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Customer Service for Healthcare Industry

October 14, 2017 / No Comments

Being in a hospital or clinic can be a frightening experience, as patients may feel tremendous pressure and nervousness. In such a scenario, it becomes essential for professionals in healthcare facilities to provide a relaxing and comfortable experience for the patients. The entire experience at a healthcare facility, from staff interaction to environment needs to…

Pharmaceutical Regulatory Affairs in the Middle East, Dubai Free
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Pharmaceutical Regulatory Affairs in the Middle East, Dubai

August 24, 2017 / No Comments

This course will provide you with an essential overview of the critical areas of pharmaceutical regulatory affairs in the Middle East. Pharmaceutical Regulatory Affairs can be a confusing and complicated place, mainly if you have no formal industry background. This course will help students to develop up-to-date knowledge of regulatory issues process and legislation, especially…

Transforming the Patient Experience Free
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Transforming the Patient Experience

August 23, 2017 / No Comments

Patient Experience – why matters? Whether they are in a large hospital or a small clinic – and regardless of whether it is a public or a private institution – patients today have high expectations. For too long, however, health care providers have considered patients’ satisfaction with their experience of care as something ‘nice to…

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