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Creative Problem Solving and Decision Making

Creative Problem Solving and Decision Making

Creative Problem Solving and Decision Making – Learn how to solve complex problems with analysis based decision-making and solution designs.

This course will cover all critical thinking approaches.

Tough problems solving requires the ability to define the real problem, analyze the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to approach the problem creatively.

After understanding the thinking mechanisms, we will provide you with methods and tools that you will practice during the sessions, and that can help you at work or in life, and from the most mundane situations to the most difficult or unusual ones.

Explore complex, multi-actor systems in which one-factor influences all other factors. For instance, how innovative energy technologies merge into the existing energy system, or how new transport possibilities impact current processes.

Armed with this information, learn to decide whether they should be further developed, consider possible negative results and weigh associated costs.

There are multiple ways to make decisions, but one was proven to be very useful is the analytical approach – a methodology for creating the problem explicitly and rationalizing the different potential solutions. In short: analysis based support of decision making, design, and implementation of solutions.

Creative Problem Solving and Decision Making as a course teaches you this method.

This course will show you which techniques are the most efficient for various circumstances. It will help you solve both simple and complex problems and make decisions more efficiently and with more confidence.

Both Critical and Creative thinking, which have become personal and corporate imperatives, will help individuals forge a path from problems to solutions that are more dependent on logic, reasoning, and imagination.

You might be interested in other Interpersonal Skills and Self Development programs as a next step.

You will learn how to

This course introduces problem-solving and decision making techniques. These days, we are all regularly faced with problems we need to solve and decisions we need to make.

This course will show you which methods are the most efficient for various circumstances. It will help you to solve both simple and complex problems and make decisions more efficiently and with more confidence.

Key Outcomes:

*Build and expand decision making, critical thinking, and creative problem-solving skills

*Apply logical and creative approaches to solving problems and making decisions

*Use traditional and creative tools for identifying causes and generating solutions

*Employ creativity and lateral thinking as business tools

*Analyze and solve actual problems facing them at work

*Gain confidence in asking the ‘right questions’ and overcoming the stress of making complex decisions

*Demonstrate and build credibility with upper management

*Develop strategic approaches to problem solving and decision making

IMPORTANT COURSE INFORMATION

Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC).

SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

COURSE OUTLINE

Modules

Module 1: Problem solving and decision making

The link between problem-solving and decision making

The principle of organizing our thinking about problems

Identifying our mind traps

Brain analysis and ways of learning

Right brain, left brain thinking

Assessing your thinking style and how it influences the way you approach problem-solving

Learning how to shift from right mind to left brain and increasing your ability to balance both sides of the brain

Right decisions at the right times

Module 2: The rational approach to problem solving (Kepner-Tregoe)

Techniques for recognizing problems

Information analysis

Difference between causes and symptoms

The helicopter approach

Problem analysis

Decision analysis

Potential problem analysis

Module 3: Problem analysis supplementary tools

Root Cause Analysis

The importance of the ‘why’ question

Ishikawa fishbone concept

Assumptions in the workplace

Pareto analysis

The agile critical thinking framework

The RED model and business situation applications

Brainstorming

Nominal group techniques

Mind maps and affinity diagrams

Module 4: Decision making supplementary tools

Being decisive and principles of decision making

The How-How method

Decision analysis weighted worksheet

Consensus decision making

The decision making process

Module 5: Creativity and Problem solving

Assessment of creativity and ways to think creatively

Lateral thinking tips

Creativity and its use as a business tool

Barriers to creativity and ways to overcome them

The hemispheres of the brain

Brainstorming suggestions and tools

Six thinking hats

Implementing an action plan

Module 6: Applications of techniques

People problems and solutions

Analysis and solution of real-life problems presented by participants

Action plan to apply problem-solving and decision-making skills when returning to the workplace

 

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