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ILM Endorsed Management Skills for New Managers

Management Skills for New Managers

Management Skills endorsed by ILM for New Managers course will provide you with the tools and techniques to efficiently manage and assertively. You will go through essential management development case studies and exercises while keeping you involved and engaged.

This seminar will teach you how to manage people and give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.


Using guided role play, exercises, and practice sessions, you will discover how to adjust your management style and tackle new challenges. In-depth management skills practice using the Situational Leadership® II model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management and leadership.

You will be able to improve on key weakness areas, play to your strengths and get the best results from every member of your team.


Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC).

SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

Along with SAPC certificates, participants could receive iLM certificates based on additional conditions.



Module 1: What changes when I become a Manager

Identify qualities and abilities required for effective management

Understand your role and responsibilities as manager

Learn to transition from individual contributor to manager

Know how to work efficiently with a multigenerational workforce

Understand the nuances when managing remote teams and across the matrix

Using McKinsey’s 7S Framework to describe and understand strategy

Management vs. leadership

Module 2: Performance Management

Identify the challenges to effective performance management

Understand and conduct performance planning, facilitation, and evaluation

Practice the skill of setting goals, providing useful feedback and leading alignment discussions

Module 3: Managing And Building Your Team

How to make the change from team member to team leader

What makes a great team?

The stages of team development

Managing change within teams

Facilitating problem-solving in groups

How good is your team?

Module 4: Managing And Maximizing Your Team's Motivations And Performance

How to manage and motivate ‘Generation Y’ and ‘Generation X.’

How to assess the performance of your people

How to enhance performance

A strategy for positive discipline

The Manager as a coach

The power of delegation

How to develop people, value differences and encourage honest communication

Develop your leadership style to gain commitment from employees

Match your leadership style to your developmental needs and task at hand

Module 5: Managing Your Personal Influence

Presenting your ideas with clarity and confidence

Define motivation and your role in creating a motivational setting

The cost of demotivation and disengagement

Recognize essential elements of the motivational process

Create your practice of building a motivational climate

Module 6: Delegation for Growth and Development

Understand the different types of delegation

Know the benefits and challenges of commission

Recognize your comfort with delegation

How to conduct a productive delegation conversation

Practice your delegation skills


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