HR Skills for Non-HR Professionals

  • View Course Outline
  • Subscribe to Newsletter
    Privacy by SafeUnsubscribe
  • Get course brochure
    Privacy by SafeUnsubscribe

HR Skills for Non-HR Professionals

HR Skills for Non-HR Professionals course designed for Line Managers to them to manage their staff better by equipping them with critical HR skills.

If you had 10USD for every time you heard the phrase, “people are our most important asset”… you’d be a billionaire by now! And although this phrase is very easily and freely used in business, let’s be honest it is a case of many companies not practicing what they preach!

As a busy Line Manager, you already have many demanding responsibilities when you just consider your day job.

But if people are really your most important asset doesn’t it make sense that you would have an understanding of the entire scope and range of your HR responsibilities? Think about it this way, you wouldn’t leave the management of your company’s finances up to your security guard, would you?

Then why as a Line Manager do you simply defer to your HR department every single chance you get when it is quite simple for you to get to grips with HR Essentials.

Because when you think about it there seems to be an entrenched misunderstanding in many organizations (no matter what the size) between line management and human resources; because they are poles apart.

Companies that continue down this path will continue to suffer from costly and time-consuming employee-related issues.

That is why this HR Skills for Non-HR Professionals course is a must because it uses real-life HR issues and experience and condenses the most important HR information into clear, concise, easy-to-understand training.

HR Essentials is a Must-Have Skills for Non-HR Managers is crammed full of tools, techniques, practical advice and invaluable information and you will learn everything you need to know about.

Also, this course focuses on critical issues for line managers, such as handling employee interviews, on-boarding, appraisals, training, grievances, and much more.

This is official HRCI training.

You might be interested in another Human Resources programs as a next step.

  • Request customized course
    Privacy by SafeUnsubscribe
  • Request call back
    There was an error fetching lists. Please refresh your lists and try again.
    Privacy by SafeUnsubscribe
  • Request corporate proposal
    There was an error fetching lists. Please refresh your lists and try again.
    Privacy by SafeUnsubscribe
  • View Schedule
  • COURSE TYPE Practitioner
  • DURATION 3 days


Operational line managers have varying degrees of involvement in HR related activities, and it is critical that they understand, and operate within the best practice and comply with legislation.

HR for Non-HR Professionals is a course taking the line manager through the complete employee life-cycle from pre-recruitment to post-termination as well as covering key employment legislation affecting the employer-employee relationship.

After completing the course, you will be able to:

*Explain the critical stages of the employee life-cycle (from pre-recruitment to post-termination) and the associated underpinning legal obligations of employers and rights of employees

*Identify how HR contribute to organizational success

*Demonstrate when to consult with HR as a line manager

*Identify the importance of employee engagement and managing the ‘psychological contract.’

*Identify means of establishing employee performance standards and subsequently monitor and review that performance



At the end of the course, there will be a multiple-choice exam of straight-forward questions based upon the content covered during the session.

A pass mark of 50%, in addition to a perfect attendance record and active participation during the course sessions, is required to be awarded the Certificate of Completion from Strategic Axis.

This course is also approved for HRCI recertification credits.



Module 1: Getting the right people

  • What HR is really about
  • The HR functions of managers
  • Workforce planning
  • Attracting the right talent through referrals
  • Interviewing skills for line managers
  • Building a job profile
  • Preparing technical assessments

Module 2: Welcoming a new family member

  • Onboarding – job orientation
  • Does induction mean direction or is there a difference?
  • Benefits of induction and orientation program to employees and organizations
  • First day on the job
  • Induction content
  • Role and responsibility of the new employee’s manager during the early few days
  • Values, culture, and code of conduct
  • Evaluating the effectiveness of onboarding

Module 3: Performance management

  • Definition of performance management
  • Overview of the annual performance cycle
  • Mistakes in performance management
  • Employee assessment best practices
  • 360 degree versus 180 degree
  • Coaching, counseling and mentoring

Module 4: Training and development

  • Why Identify Needs?
  • Identifying training needs
  • Career development
  • The career development process and links with HR
  • Succession planning
  • Building a personal development plan
  • Learning styles
  • On the job training
  • Evaluating training effectiveness

Module 5: Handling employee complaints

  • Employee moral
  • The definition of a grievance
  • Grievances versus complaints
  • The grievance handling procedures
  • Your role before, during and after the exit interview
  • Analyzing turnover
  • Healthy versus unhealthy turnover
  • In The Classroom

  • Live, Online

  • Private Team Training

  • Indiviual Private Session

Please Register for More Information

Enroll Now
Privacy by SafeUnsubscribe
Register Now
Register Now
Contact Us