The importance of happiness is difficult to overestimate. For this reason, the UAE has become the first country in the world which introduced the ministry of happiness.
On this masterclass, trainees study the real value of loyalty and happiness for their organizations, understand how to identify and provide superior service, satisfy client’s expectations and build and maintain loyalty and happiness.
YOU WILL LEARN HOW TO
The Masterclass covers the relevant best worldwide practices to produce and execute the first-rate strategy that brings your organization to the new heights.
IMPORTANT COURSE INFORMATION
Upon completing the course, participants will be awarded Strategic Axis certificate endorsed by ICSA – International Customer Service Association.
COURSE OUTLINE