CITC Certified International Training Consultant. Training and development professionals are under continuous pressure to oﬀer exceptional training services.
The demands of their job can only be fulfilled through extensive knowledge of the main topics related to the training profession.
This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analyzing training needs, and selecting internal trainers and external consultants. Besides, the course focuses on different levels of training evaluation and the competencies required by training professionals.
Globalization represents a revolutionary integration of capital, technology, and information across national borders in a way that is creating a single global market and, to some degree, a global village. While globalization is of greatest concern to businesses and agencies working transnationally, globalization trends affect all businesses whether or not they are truly global.
You might be interested in another Learning and Development programs as a next step.
By the end of this training seminar participants will be able to:
Identify the strategic significance of training through particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
Develop appropriate methods to conduct a Training Needs Assessment (TNA)
Examine ways to select internal trainers and to hire external consultants
Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
List the strategic, tactical and administrative competencies of the training professional
Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC). SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
The role of a training department
Approaches aligning training with strategy
From top down to pulse taking
Marketing training within the organization
Guidelines for promotional material
Your training announcement template
Partnering with managers and supervisors
The style inventory
Planning, preparation, presentation and follow up with managers and supervisors
Roles and responsibilities
The importance of identifying needs
The training needs assessment process
Data collection methods: quantitative and qualitative
Advantages and disadvantages of the quantitative and qualitative methods
Approaches to identifying needs
Workshop: applying training needs assessment
Qualifications for internal trainers
Internal trainer selection process
Train the trainer boot camp
Feedback and coaching template for internal trainers
Screening consultants criteria worksheet
Review of a training proposal
Consultant interview evaluation questions
Monitoring consultant performance: beginning, during, closing
Lessons on how to evaluate training
The four levels of evaluation
Linking evaluation levels with TNA
Linking evaluation levels with Instructional Learning Objectives (ILOs)
Components of a complete ILO
The ROI process model
Tabulating program costs
Competency defined: the iceberg metaphor
Competency: components and types
Strategic and tactical competencies
Planning and administrative competencies
Your personal development plans