Protocol Management training course will prepare you to interact confidently and effectively with very senior individuals, including informal and structured situations.
First impressions are often made within seven seconds of a meeting and are difficult, if not impossible, to change. Among other things, this course helps you leave a great first impression.
It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner, dining skills can also impact someone’s opinion of you as a potential business partner.
It covers the full range of conventions, rules, customs and expectations that professional communicators must master to work professionally with VIPs and in high-level business.
You will learn the written and unwritten rules of official protocol and business etiquette, as well as international cultural norms and variations.
The training will help participants return to work and ensure the delivery of high-quality service to all users in the most cost-effective way.
The course provides participants with the skills to build strong and durable relationships with suppliers, agents, and contacts as well as developing essential skills using relevant, interactive, practical tools and techniques.
During this course, you will also get tips on how to apply proper manners and business etiquette in many different settings.
Also, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards.
Therefore, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits.
This seminar is a must for any business aiming to include events as part of their Public Relations and Marketing activities.
This seminar provides a comprehensive grounding in all the basics of protocol management allowing attendees to organize their events effectively or more closely manage contractors coordinating activities for them.
You might be interested in other Public Relations programs as a next step.
YOU WILL LEARN HOW TO
After this course you will be able to:
Understand the universal principles of protocol, etiquette, courtesy, and manners
Display cultural sensitivity across international dynamics
Navigate and manage interpersonal dynamics in essential encounters
Make a good impression and avoid causing offense or embarrassment in high profile situations
Display appropriate international business etiquette in many contexts
Prepare and host VIP visits and formal occasions
Interact respectfully with people from many cultures, nations, and regions
IMPORTANT COURSE INFORMATION
Upon completing the course, participants will be awarded Strategic Axis Professional Certificate.
COURSE OUTLINE