Incident management training is the basis for understanding how to respond to an incident effectively. Incident management, the next level of incident response, is the ability to prepare for and respond to events that present an adverse effect. High profile incidents such as the Deepwater Horizon (BP incident in the Gulf of Mexico) have shown…View Details
Business Process Design for Strategic Management
Business Process Design for Strategic Management
Business process improvement strategy through Dynamic Work Design, from industry leaders with decades of experience.
A static approach to work design doesn’t account for what happens when things don’t go as planned. Dynamic Work Design focuses on the importance of interactions between people, work, and the organization as a whole.
You’ll have the opportunity to learn from Experts, who integrated decades of industry practice and academic investigation to create Dynamic Work Design.
You’ll learn to implement improvement strategies naturally in your everyday work, not from a prescribed list, but from a deep personal understanding of the principles.
- COURSE TYPE Practitioner
- COURSE NUMBER
- DURATION 5 Days
- COURSE ACCREDITED BY ABPMP
YOU WILL LEARN HOW TO
This course from Strategic Axis will expose you to the principles and development of Dynamic Work Design from the very creators of this sustainable operations improvement methodology. This program aims to teach you how to implement continuous improvement strategies into your organization’s work design, as well as change the way you think about your work and role as a leader within a particular area of improvement.
You’ll develop an understanding of how to go about implementing improvement strategies; why improvement strategies usually fail; the psychological reasons behind learning, change, and motivation; principles of good work design; and how to go about problem-solving efficiently.
The program culminates in the identification of issues within your organization and the development of a structured problem-solving document based on the A3 approach to continuous improvement which was first employed at Toyota and successfully adopted by many companies.
IMPORTANT COURSE INFORMATION
This course is CPD accredited.
Established in 1996, The CPD Certification Service is the independent CPD accreditation center working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organizations globally.
CPD is the term used to describe the learning activities professionals engage in to develop and enhance their abilities and keep skills and knowledge up to date. This course is an accredited Continuing Professional Development (CPD) training which means it meets CPD standards and benchmarks. The learning value has been scrutinized to ensure integrity and quality.
Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC). SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
Module 1: The Fundamentals of Business Process Management
Enterprise Content Management
Business Process Re-engineering
Defining Business Process Management
What Is an Organizational Process Maturity Level?
What Are the Benefits of BPM?
Module 2: The Business Process Life Cycle
Process approach improvement
Advantages of process mapping
Elements of a process
Benefits of process maps
Attributes of a process map
Module 3: The Enterprise Level
The Enterprise Business Context
Enterprise Process Models
BPM Group Establishment
Module 4: The Process Level
A Process Level Methodology
Implement and Roll-Out Phases
Ongoing Process Execution
Module 5: Process Assessments Approaches
Types of mapping tools
Geo graphs, spaghetti and workflow diagrams
Swimlane (deployment) flowcharts
Supplier, Input, Process, Output, Customer charts (SIPOC)
Value-added and nonvalue-added analysis
Value stream maps
Cycle time map
Process maps symbols
‘IDEF0’ process map
Lean thinking to reduce waste in processes
The eight types of trash found in operations
5S: a framework to organize and maintain your workplace
Failure Mode and Effects Analysis (FMEA)
Module 6: Process Measurement and Benchmarking
The need to measure
Process Key Performance Indicators (KPIs)
Benchmarking and the balanced scorecard
Module 7: The Implementation Level
Other Types of Implementation
Problem – Solving Approach
Module 8: Process Analysis and Improvement
Customer oriented processes
Support oriented processes
Diagnosis of a process
Analyzing and improving a process
The turtle diagram
Using process maps to identify root causes
Twelve cornerstone tools to process streamlining
Problem solving techniques
Process auditing as a tool for continuous improvement
Process mapping in six sigma projects
In The Classroom
Private Team Training
Indiviual Private Session
Please Register for More Information