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Customer Service and Public Relations

Everyone knows the importance of great customer services and exceptional public relations. If you are looking to be more efficient in handling customers with satisfactory results, Strategic Axis is the right place. Our course covers etiquettes, quick problem-solving techniques, listening skills, and people management strategies. Whether you are a beginner or an expert, we have the right course designed for you.

  • Protocol Management

    Protocol Management Protocol Management training course will prepare you to interact confidently and effectively with very senior individuals, including informal and structured situations. First impressions are often made within seven seconds.....

  • Customer Relationship Management | CRM

    Customer Relationship Management | CRM Customer Relationship Management | CRM - Develop customer loyalty and incorporate an effective and cost-efficient customer relationship program. Customer Relationship Management (CRM) is a business approach.....

  • Professional PR Certificate

    The Professional PR Certificate will give you a detailed introduction to PR and enable you to develop the knowledge and skills to progress in a career in.....

  • Customer Service for Healthcare Industry

    Customer Service for Healthcare Industry Being in a hospital or clinic can be a frightening experience, as patients may feel tremendous pressure and nervousness. In such a scenario, it becomes essential for professionals in healthcare facilities to.....

  • Customer Service for the Public Sector

    Customer Service for the Public Sector Training Skills to Meet the Unique Customer Service Demands in Government Agencies at All Levels. Specially designed for public services and government agencies, this artistic and interactive customer.....

  • Customer Profiling Techniques & Procedures

    Customer Profiling Techniques & Procedures The ability to profile your customers has become an essential skill in today’s competitive and customer-oriented business environment. Customer profiling will give your organization the ability to.....

  • Complaints Management Workshop

    Complaints Management Learn strategies to turn the potential negatives of a customer complaint into positive outcomes for your customer and your organization. Does your organization encourage customer complaints? Do you make it easy for.....

  • Establishing Standards for Customer Centric Strategy

    Establishing Standards for Customer-Centric Strategy Customer centricity is the wide-ranging approach that requires businesses and non-commercial government entities to focus all their attention and processes around its clients. Such method has.....

  • Customer Experience Endorsed Professional (CEEP)

    Customer Experience Endorsed Professional (CEEP) Customer Experience means the outcome from the interaction between the company and its clients. The quality of clients’ communication with a company defines the general business image and.....

  • Customer Happiness Masterclass

    Customer Happiness Masterclass The importance of happiness is difficult to overestimate. For this reason, the UAE has become the first country in the world which introduced the ministry of happiness. On this masterclass, trainees study the.....

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