ISO 30409 HR Management – Workforce Planning

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ISO 30409 HR Management – Workforce Planning

ISO 30409:2016 provides guidelines and a framework for workforce planning that are scalable to the needs of any organization regardless of size, industry or sector.

This International Standard has been developed in response to worldwide demand for Workforce Planning advice and support to enable industry, organizations, and businesses of all sizes to advance their workforce planning capabilities and to respond more effectively to the current and projected demands of the labor market, the dynamic international business environment, and its increasing complexity.

Workforce planning is a remarkably effective tool in the arsenal of any organization since it facilitates a clear understanding of an organization’s capabilities and personnel as individual units within a cohesive entity. This complete comprehension of every active component of an organization assures its success in identifying current and future workforce supply and demand, which can be integral in managing organizational performance outcomes during the change, growth, or similar events.

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  • COURSE TYPE Practitioner
  • DURATION 4 days


ISO 30409:2016 does standardize the workforce planning procedure and it does not purport to specify a single shared method of carrying it out.

It covers several means of conducting the process, identifying the many concerns and interests that human resource management should consider. At the core of this is the structure of workforce planning.

The standard calls for a layered approach for segmentation, which dynamically incorporates aspects of the different segmentation approaches.


Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC). SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.



Module 1: Value of workforce planning

Relevance of workforce planning to different stakeholders

Value to organizations

Value to industries or sectors

Value to regions

Value to the public sector

Value to people

External and internal influences

Module 2: Structure of workforce planning

Structure of workforce planning

Process of workforce planning

Module 3: Key components of workforce planning

Workforce planning checklist

Phase 1 a): Establish the team and define the justification

Phase 1 b): Align strategy/business/workforce plans

Phase 1 c): Develop and implement communications plan to engage stakeholders

Phase 1 d): Segment the workforce

Phase 1 e): Conduct environmental or labor market scan

Workforce profiling/survey

Phase 1 f): Identify information gaps

Phase 1 g): Identify future-focused business scenarios

  • Phase 2: Analyse the data

Phase 2 a): Undertake demand and supply gap calculations

Phase 2 b): Describe the workforce supply risk

Module 4: Planning process Phase 3: Risk Management

Phase 3 a): Identify risk management strategies, action plan, and report

Secure the resources: Financial and personnel

Develop and implement an action plan

Module 5: Planning checklist Phase 4: Implementation

Phase 4 a): Establish mechanism for monitoring and measuring workforce planning outcomes

Phase 4 b): Integrate strategic workforce planning into normal business planning process

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  • Indiviual Private Session

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