HR Administration Skills
HR Administration Skills course has been developed to enrich the HR professional’s knowledge in the areas of organizational structures, organizational systems, HR reporting, legal documentation and employee policies. In addition, the course provides an extensive body of knowledge on the competencies required for successful HR administrators.
HR Administration Skills have always been thought to be generic and ambiguous, but in reality, there is a definitive skill set which needs to be practiced in order to excel in the domain of HR. If you have the set of skills that the recruiters are looking for then you can easily become the recruiter yourself.
HR departments are often under-funded and neglected to the extent that they simply play the part of HR and not actually indulge in any HR activities. This is because they lack the personnel with HR-specific skills and not place enough importance on their skill set.
HR administrators and officers are requested continuously to expand their existing knowledge and skill set. HR administrators often function as the first point of contact for employee inquiries and requests.
This course provides a ‘best practice’ approach to the critical administrative activities and on the practical application of significant HR administrative activities. The course leader will provide you with the insight, knowledge, and skills to manage potentially sensitive issues and situations with tact, discretion and confidence.
Gain an overall understanding of human resources as it relates to an organization’s goals and strategic objectives. You will examine the issues of human resources management and its various functions, activities, and processes.
This HR Administration Skills training will give you a broad range of skills, including understanding the principles of HR and advanced IT skills.
The HR Administration Skills training will give you a great foundation to take your career in any direction – be it in a significant HR role or moving into the specialist areas of employment law, payroll or training and development.
This course is accredited by Certification Institute (HRCI)
You might be interested in another Human Resources workshops as continual improvement paths.
- COURSE TYPE Practitioner
- COURSE NUMBER
- DURATION 4 Days
- COURSE ACCREDITED BY HRCI
YOU WILL LEARN HOW TO
To provide a more practical element to the course, participants are required to develop an employee handbook and an organization structure using computer stations offered by Strategic Axis. Besides, a live demo of an HR system will be presented to highlight significant features and develop a system’s business requirements.
By the end of the course, participants will be able to:
Identify the role of HR administrators within the HR structure of their organization
List and develop competencies required for successful HR administrators
Distinguish between various types of organizational structures and develop structures using Microsoft Visio
Describe the core functions of HR systems and determine business requirements for their organization’s HR system
Develop HR reports using different types of graphs and templates
Select legal documents required to collect and maintain for employees.
Create their organization’s employee handbook
IMPORTANT COURSE INFORMATION
No prior knowledge or understanding of HR process is required.
Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC). SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.
This certification has been approved for 18 Businessrecertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.
This course is endorsed by HRCI.
HRCI endorsement is the industry recognized benchmark for high-quality HR training programmes.
Supported by their quality assurance system, endorsement confirms that our training programme is professionally designed and delivered to exacting standards.
COURSE OUTLINE
Modules:
Module 1: The Role Of HR Administration In Your Organisation
Major roles and responsibilities of HR administrators
A look at the HR administrator’s job description
The HR administrator’s position within the HR department
Professional qualifications as a competitive advantage
Competencies of successful administrators
Technical competencies
Behavioral competencies
Assessing and developing your competencies
The evolving role of the HR administrator
Certifications for administrators
Creating an awareness of your company’s vision, mission, and values
How to ensure staff stay engaged
Creating a culture of trust
Module 2: Introduction to organizational structures
Definition and purpose
Types of organizational structures
Advantages and disadvantages of various structures
Examples of structures for many organizations
Tools used to draw organizational structures
Workshop: using Microsoft Visio in bringing organizational structures
Module 3: Working with Human Resources Information Systems (HRIS)
The evolution of HRIS
Functions and features of HR systems
Determining business requirements
Developing assessment criteria to be used for evaluating different systems
Assessing and evaluating existing HR systems
Workshop: live demonstration and practice using an HRIS
Module 4: HR measurements and reporting
Research terms and techniques
Frequently used HR metrics
Calculating HR metrics
Recruitment metrics
Retention metrics
Compensation and Benefits metrics
Training and development metrics
Reporting methods and examples: charts and graphs
Workshop: developing HR reports using bar charts, pie charts, and line charts
Record Keeping For Recruitment
Engagement procedures: contracts of employment and written particulars, references, induction, checklists
Maternity procedures: maternity leave and pay
Termination: notice periods, termination reports, exit interviews
Module 5: Employee documentation and record keeping
Purpose and objective of record keeping
Employee files: legal documents to maintain
Developing an orientation package: reports to provide to new hires
Policies, procedures, and work rules
Developing an organization’s employee handbook
Purpose of the handbook
Sections of the handbook
The process of developing a handbook
Workshop: draft of the employee handbook
Module 6: Tracking Key Internal HR Records
Application form
The offer of appointment letter
Medical reports
Copies of certificates/qualifications
Security-check reports
Acceptance of offer letter
Promotion letters
Staff reports/appraisal forms
Disciplinary correspondence
Salary increment forms
Appeals/petitions
Requests and responses regarding special leave
Change of name documents
Personal/service record card
Retirement notifications
Maintaining records, systems, and libraries
Security, confidentiality, and access to records
Understanding the audit role in record keeping
How to prepare updated reports
Module 7: Performance Appraisal
Administering the performance appraisal process
Methods for appraising performance
How to do a fair appraisal when bonus and increments are linked
Problems of performance appraisal
Clarifying employee rights – where equal opportunities and discrimination fit in
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In The Classroom
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Live, Online
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Private Team Training
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Indiviual Private Session
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