CITC Certified International Training Consultant

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CITC Certified International Training Consultant

CITC Certified International Training Consultant. Training and development professionals are under continuous pressure to offer exceptional training services.

The demands of their job can only be fulfilled through extensive knowledge of the main topics related to the training profession.

This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analyzing training needs, and selecting internal trainers and external consultants. Besides, the course focuses on different levels of training evaluation and the competencies required by training professionals.

Globalization represents a revolutionary integration of capital, technology, and information across national borders in a way that is creating a single global market and, to some degree, a global village. While globalization is of greatest concern to businesses and agencies working transnationally, globalization trends affect all businesses whether or not they are truly global.

You might be interested in another Learning and Development programs as a next step.

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  • COURSE TYPE Practitioner
  • DURATION 5 days


Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.

By the end of this training seminar participants will be able to:

Identify the strategic significance of training through particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors

Develop appropriate methods to conduct a Training Needs Assessment (TNA)

Examine ways to select internal trainers and to hire external consultants

Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)

List the strategic, tactical and administrative competencies of the training professional


Participants who fully attend this course and complete the test on the last day will receive a Strategic Axis Professional Certificate (SAPC). SAPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.



Module 1: The strategic framework of training: an overview

The role of a training department

Approaches aligning training with strategy

From top down to pulse taking

Marketing training within the organization

Training preparations

Guidelines for promotional material

Your training announcement template

Partnering with managers and supervisors

The style inventory

Planning, preparation, presentation and follow up with managers and supervisors

Roles and responsibilities

Module 2: The role of the training professional in TNA

The importance of identifying needs

The training needs assessment process

Data collection methods: quantitative and qualitative

Advantages and disadvantages of the quantitative and qualitative methods

Approaches to identifying needs

Workshop: applying training needs assessment

Module 3: Selecting Subject Matter Experts (SMEs)

Qualifications for internal trainers

Internal trainer selection process

Train the trainer boot camp

Feedback and coaching template for internal trainers

Module 4: Hiring a consultant or external trainer

Screening consultants criteria worksheet

Proposal evaluation

Review of a training proposal

Consultant interview evaluation questions

Monitoring consultant performance: beginning, during, closing

Module 5: Demonstrating the success of training

Lessons on how to evaluate training

The four levels of evaluation

Linking evaluation levels with TNA

Linking evaluation levels with Instructional Learning Objectives (ILOs)

Components of a complete ILO

The ROI process model

Tabulating program costs

Calculating ROI

Module 6: Competencies of the training professional

Competency defined: the iceberg metaphor

Competency: components and types

Strategic and tactical competencies

Planning and administrative competencies

Your personal development plans

  • In The Classroom

  • Live, Online

  • Private Team Training

  • Indiviual Private Session

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