Advanced Communication Skills

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Advanced Communication Skills

This course is to assist you in becoming a more effective communicator by learning how to identify people’s thinking patterns and preferred learning methods, and by tailoring your communication accordingly. Getting a better understanding of how you communicate with others as well as how others communicate with you will result in improved business and personal relationships.

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  • View Schedule
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  • DURATION 5 Days
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You will learn how to

  • Use advanced communication tools and skills to deliver various types of messages
  • Identify the different personal listening styles and discover their own
  • Apply meta programs to improve understanding of people
  • Describe and harness the power of body language
  • Practice and use assertiveness skills in different situations
  • Demonstrate the use of the secrets of influence for effective communication

Modules:

Defining effective communication

 

  • Communication: definition and characteristics
  • Myths about communication
  • Communication functions
  • The four laws of communication
  • Evolution of communication
  • Communicating for results
  • Understanding elements of communication
  • The element of noise
  • Mehrabian’s 55-38-7 rule
  • Overcoming communication anxiety and other obstacles
  • Communication etiquette

 

The art of listening

 

  • Common listening issues
  • Guidelines for effective listening
  • Effective listening and paraphrasing techniques
  • Understanding different listening styles: active versus passive styles
  • Improving the information recall rate
  • Assessing personal listening profiles

 

Internal listening filters

 

  • Understanding the filter system
  • Sensory input channels
  • Internal filter systems: the 6 layers
  • The 6 listening meta programs
  • Overcoming the 6 filters when communicating
  • Avoiding the loss of information

 

Mastering body language

 

  • The art of body language
  • Components of non verbal communication
  • The power of appearance
  • Communicating through colors
  • Evaluating your body language skills
  • Eliciting thinking patterns through eye movement
  • Building rapport using body language

 

Advanced assertiveness skills

 

  • Understanding assertiveness: definition and values
  • Components of passive, assertive and aggressive styles
  • Assertiveness rights and responsibilities
  • Activities for practicing assertive behavior
  • Managing criticism assertively

 

The power of influence and persuasion

 

  • Definition and characteristics of influence
  • The 6 principles of persuasion: how to apply them
  • Bases and sources of power
  • Dealing with difficult people using persuasion

 

  • In The Classroom

  • Live, Online

  • Private Team Training

  • Indiviual Private Session

Please Register for More Information

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