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COURSES WE OFFER

We customize courses as per the need of our clients. If you are looking for customized course plans, then contact our representatives today. We will assess your expectations and tailor workshop, events and training programs as per your requirements. We are a flexible consultancy and training service that focuses on career progression and growth.

  • Leadership for CEO

    This program aims at transforming senior executives into thoughtful business leadership A leader who takes the company into such circumstances where growth innovation and creativity changes on all levels of management and leadership. It acts on.....

  • New Product Launch Using Marketing Communication

    NEW PRODUCT LAUNCH USING MARKETING COMMUNICATION Successful product launch and brand positioning are the cornerstones of business success. Businesses frequently jump to a commercial product launch or brand positioning without considering critical.....

  • Professional PR Certificate

    The Professional PR Certificate will give you a detailed introduction to PR and enable you to develop the knowledge and skills to progress in a career in.....

  • Problem Management Professional

    Problem Management Professional The course is intended for those who wish to gain a working knowledge of industry best practices related to problem management. It is ideal for professionals who are working or are planning to work within problem.....

  • Email Etiquette

    Email Etiquette In this age of fast-changing technology, email is the preferred and often most efficient form of business communication.  Many organizations overlook the etiquette framework that should be in place when using this essential.....

  • Customer Service for Healthcare Industry

    Customer Service for Healthcare Industry Being in a hospital or clinic can be a frightening experience, as patients may feel tremendous pressure and nervousness. In such a scenario, it becomes essential for professionals in healthcare facilities to.....

  • Customer Service for the Public Sector

    Customer Service for the Public Sector Training Skills to Meet the Unique Customer Service Demands in Government Agencies at All Levels. Specially designed for public services and government agencies, this artistic and interactive customer.....

  • Customer Profiling Techniques & Procedures

    Customer Profiling Techniques & Procedures The ability to profile your customers has become an essential skill in today’s competitive and customer-oriented business environment. Customer profiling will give your organization the ability to.....

  • Complaints Management Workshop

    Complaints Management Learn strategies to turn the potential negatives of a customer complaint into positive outcomes for your customer and your organization. Does your organization encourage customer complaints? Do you make it easy for.....

  • Establishing Standards for Customer Centric Strategy

    Establishing Standards for Customer-Centric Strategy Customer centricity is the wide-ranging approach that requires businesses and non-commercial government entities to focus all their attention and processes around its clients. Such method has.....

  • Customer Experience Endorsed Professional (CEEP)

    Customer Experience Endorsed Professional (CEEP) Customer Experience means the outcome from the interaction between the company and its clients. The quality of clients’ communication with a company defines the general business image and.....

  • Customer Happiness Masterclass

    Customer Happiness Masterclass The importance of happiness is difficult to overestimate. For this reason, the UAE has become the first country in the world which introduced the ministry of happiness. On this masterclass, trainees study the.....