Communication and Writing Skills

A simple email or letter can resolve a complex situation. This advanced business writing skills course emphasizes how a clear and concise message is the key to having powerful impact in today’s business world. In this course, we start by outlining good practices in business writing. We then experiment with writing to address complex business…

In this course, you will learn best practices in crisis communication management, situation analysis, risk assessment, crisis team formation and responsibilities, protocols, and resources to be used such as crisis manuals and communication tools.

This course is for people who have considerable experience as presenters, and may well have been presenting for many years, and for those who would like to ‘freshen up’ their presenting style. We will look at the value of preparation – and paradoxically, how the better prepared you are, the better equipped you are to…